[EDoggN]

Quick update here. I just got off the phone with Apple Support, on Christmas Eve night @ 1815PST no less, and we went through with some more troubleshooting steps with no success. They are very interested in the problem since my iPad Pro and MacBook Pro connect with no problem. They took control of my phone and logged all the steps we took. The results will be sent to engineering and be back in touch with me Tuesday or Wednesday. I told them also that I'm not the only person having trouble with this so they want to get to a solution for all of us.

Any new developments from Apple Support?

 

[Mac Mike]

Any new developments from Apple Support?

Still waiting on a call. I'm sure they have a back-up on calls due to the holidays. If I don't hear by Monday,01/04, I will call them.

 

[Michelle Young]

i recommend you make sure you delete the first phone first if possible.

My iphone 12 Pro Max connected first few weeks (I got it 11/13/20) now it doesn't. I texted Thor so HD can work it out with apple.