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I too am having problems connecting my iphone 12 pro to my livewire. I have been able to connect my phone to the new livewire in the the dealership multiple times. I dont know what the difference as they both have the same software version. Currently I am waiting to hear from the motor co as to if they will swap out the ICM.
 

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I had to do a complete wipe of the phone to get it to work and after iPhone updates it shows as 00:16:A4:4C:C9:BB It’s definitely on Harley’s side and they refuse to use all our extra $7Ks to help us.
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