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Discussion Starter · #1 ·
Well, since there’s just one mechanic at my dealership that’s LiveWire certified, I’m now at 2k miles and still waiting for my 1k service.

How worried should I be? I’ve had absolutely zero issues thus far, just not able to get service.
 

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But at wich millage will you plane to have this service ? The main point is the oil change to be sure to remove with the new oil the possible small metal parts coming for the new pignons machining for exemple. The second is software update but done on my LW, no visible change on that for me.
 

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Discussion Starter · #3 ·
I’ve been trying to get it serviced since it hit 1k but the dealership only has 1-technician certified to work on the LiveWire and he seems to be absent a lot.
 

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Damn, I am coming up on my 1k service. I also heard that it's hard to get the materials to do the service as well. Is that part of the issue as well?
 

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2020, Harley Davidson LiveWire
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my biggest fear is voiding the warranty. Too much $$$ to take a risk.
I hate being without my bike, but I'll rent one before I don't do what I'm supposed to for maint.

-just sayin'
 

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I'm at 3,198 miles and am currently sitting at my dealership getting my '1k' service done. Should be fine. As I understand it, the 1k oil change is to remove an metal shavings that may have occurred during the break in period, considering the next oil change is at 20k
 

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I visited my dealer and talked to them in person. They said the gasket was back-ordered and they were gonna try and find me one, but that they had everything else. I'll check back with them in a week or two as I am not confident they will follow through. Nice guys and all, but they did not give me the impression they really know what to do with the Livewire. @an84trooper arent you in the Denver area?
 

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...they did not give me the impression they really know what to do with the Livewire.
is this an HDMC dealer/service working on an "LW1" or an "ELW"?
Or if an LW1, are they working in their own "LiveWire LLC." shop?
 

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I visited my dealer and talked to them in person. They said the gasket was back-ordered and they were gonna try and find me one, but that they had everything else. I'll check back with them in a week or two as I am not confident they will follow through. Nice guys and all, but they did not give me the impression they really know what to do with the Livewire. @an84trooper arent you in the Denver area?
is this an HDMC dealer/service working on an "LW1" or an "ELW"?
Or if an LW1, are they working in their own "LiveWire LLC." shop?
This is a HD dealer working on a ELW
 

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I would worry. I would stop riding and get the maintenance. I know it sucks but in my opinion you’re giving them a reason to deny any future issues with your bike. It may or may not come back to haunt you. I scheduled my warranty check and when i went l had to cancel because the guy didn't check to make sure they had all the parts to finish the warranty check. So I just stopped ridding. Hope this helps.
 

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Discussion Starter · #12 ·
Yes. Here in the Denver area. I contacted nearly all of the dealers in a 50-mile radius and just one called me back: Mile High H-D, Aurora told me today that they may be able to snag a gasket from a dealership in another state and will call me back to schedule the service once it arrives. Here’s hoping!
 

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Yes. Here in the Denver area. I contacted nearly all of the dealers in a 50-mile radius and just one called me back: Mile High H-D, Aurora told me today that they may be able to snag a gasket from a dealership in another state and will call me back to schedule the service once it arrives. Here’s hoping!
Let me know if they come through. Wanna go for a ride? I've never met anyone with a livewire.
 

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Discussion Starter · #16 ·
WOOHOO!! A different local dealership was able to order and obtain all of the parts required to perform my 1k service TOMORROW!!! I’m out of pocket for the $500+ service since H-D will honor their service maintenance contract ONLY if you’re within 500-actual miles of the recommended service interval.
I’m right at 2,300 miles so “Missed it by THAT much!”
SO GLAD to get it done so I can get back in the saddle before the snow flies.
 

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WOOHOO!! A different local dealership was able to order and obtain all of the parts required to perform my 1k service TOMORROW!!! I’m out of pocket for the $500+ service since H-D will honor their service maintenance contract ONLY if you’re within 500-actual miles of the recommended service interval.
I’m right at 2,300 miles so “Missed it by THAT much!”
SO GLAD to get it done so I can get back in the saddle before the snow flies.
Awesome and smart that you didn't push it.
Also, NICE to know that's the limit!
 
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