My bike gets updated next week.
Maybe 45 min, including admin time to do paperwork for warranty billing.Can someone tell me how long it took the service department to do the update?
No worries. Of course, then I sat for almost an hour to fully DC recharge it, so I could finish my ride. 🙂Thanks, man!
The service tech is supposed to put the 12v battery on a charger during software updates, so they don't draw it down and do what they did!So, I just brought my ELW to Miami Gardens Harley. Not sure if I’m out of warranty but they did 4 updates for free. They were, I believe, 22.214.171.124 Control Board, 126.96.36.199 Power Board, 0.94.35.2 Charger and a 4th which I didn’t record. They gave it free because it took exactly 4 hours. They bricked the bike and said it was because my lithium 12v was uncharged and running under 3 volts. And whenever they tried flashing a module, it would stop and crash. They were on the phone with Harley for hours. They made me whole, so I can’t complain. But it wasn’t a frictionless firmware upgrade. Also while waiting, an LW1 rolled in for some brake service after the bike was dropped. I was amazed to run into another LW owner in Miami.