My first 12 volt battery died on April 20th 2020. I had the bike less than a month. It didn't die gracefully and it left me stranded on the side of the road.
The Motor Company paid to replace it at my dealership. Dealer did not have it in stock and had to wait over a week for it.
Fast forward to Saturday the 6th of March 2021. I bring my LiveWire in for its 1000 mile service. There is also an open recall for the bike's software. While the dealer is doing the software update the 12 volt battery dies again. In the middle of the update.
My dealer says that The Motor Company is not going to warranty the battery but the dealership will because it has been less than a year. Of course my dealer again does not have the battery in stock so now I am waiting for the new one.
Final issue. The Motor Company told my dealer that they cannot do software updates while charging the 12 volt lithium battery on the 800 mA trickle charger. The dealer needs to get one that does at least 5 amps. They provide the part number for a third party charger because Harley doesn't sell a lithium battery charger that can do the job.
Just sharing my experience.
The Motor Company paid to replace it at my dealership. Dealer did not have it in stock and had to wait over a week for it.
Fast forward to Saturday the 6th of March 2021. I bring my LiveWire in for its 1000 mile service. There is also an open recall for the bike's software. While the dealer is doing the software update the 12 volt battery dies again. In the middle of the update.
My dealer says that The Motor Company is not going to warranty the battery but the dealership will because it has been less than a year. Of course my dealer again does not have the battery in stock so now I am waiting for the new one.
Final issue. The Motor Company told my dealer that they cannot do software updates while charging the 12 volt lithium battery on the 800 mA trickle charger. The dealer needs to get one that does at least 5 amps. They provide the part number for a third party charger because Harley doesn't sell a lithium battery charger that can do the job.
Just sharing my experience.