Hi all,
I purchased a LiveWire One back in May. I completely paid for it up front with a wire transfer and signed the bill of sale. The rep who sold me the motorcycle told me initially that wait times would be 3-4 weeks. I contacted her after a few weeks to coordinate a delivery date and she estimated a wait time now of 4-5 weeks. It’s not clear to me if that’s an additional 4-5 weeks or if it’s just the total wait time. It’s been more than 5 weeks since I signed the bill of sale, so maybe that’s a hint.
There hasn’t been a whole lot of transparency around exactly why the wait time is so far out (when the bike according to her does exist) and moreover, why the wait time appears to be sliding around a bit. I know these kinds of things can take some time, but the lack of communication is a bit confusing. I’m confident that it is actually LiveWire that I paid, so that’s not a concern. I’m just wondering if anyone else has had this kind of experience before and if they could elaborate on what’s likely going on behind the scenes. Frankly, if the wait time is going to be more than a couple of months, I’m not sure why they needed all the money back in May.
I purchased a LiveWire One back in May. I completely paid for it up front with a wire transfer and signed the bill of sale. The rep who sold me the motorcycle told me initially that wait times would be 3-4 weeks. I contacted her after a few weeks to coordinate a delivery date and she estimated a wait time now of 4-5 weeks. It’s not clear to me if that’s an additional 4-5 weeks or if it’s just the total wait time. It’s been more than 5 weeks since I signed the bill of sale, so maybe that’s a hint.
There hasn’t been a whole lot of transparency around exactly why the wait time is so far out (when the bike according to her does exist) and moreover, why the wait time appears to be sliding around a bit. I know these kinds of things can take some time, but the lack of communication is a bit confusing. I’m confident that it is actually LiveWire that I paid, so that’s not a concern. I’m just wondering if anyone else has had this kind of experience before and if they could elaborate on what’s likely going on behind the scenes. Frankly, if the wait time is going to be more than a couple of months, I’m not sure why they needed all the money back in May.